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Today, Howard Doak of Cityscape Home Mortgage, our preferred lender, joins us to tell us a bit about his business.
Cityscape has been in business for over 20 years here in Tulsa and is a local business. If you want to close your loan on time, it's best to work with a local lender. Cityscape has local underwriters, will lend their own money, and will ensure your deal gets closed on time.
Availability is the most important aspect of Cityscape's customer service experience. If you have questions or needs about your loan, you can call, text, or email your agent, even if it's after hours. They are available when clients are out looking at houses and whenever else they are needed. Additionally, they explain the whole process so that everyone understands exactly what they're getting into.
One of the biggest changes in the lending world in over 20 years occurred on October 3. Things that have been around for 50 years are no more. You'll no longer hear about the Good Faith Estimate, which is replaced by the Loan Estimate, and there is no more HUD-1, as it has been replaced by the Closing Disclosure. In addition, new hard stops and timeframes have been instituted and have to be met before a loan can be closed. These changes are to ensure the consumer knows what their loan is before it closes and to make sure there are no surprises.
To make sure the process moves smoothly, it's crucial to understand that the days of closing a loan in 10 days are over. If you plan on buying a home, whether you're a first-time buyer or a luxury buyer, it's never too early to talk to a lender. You can reach Howard at (918) 622-0900 if you have any lending questions. Of course, if you need real estate assistance, we're always available to help as well!